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Accessibility Statement

At GlimmerWave, we believe that everyone should have equal access to our products, services, and digital properties. We are committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology.

This accessibility statement outlines our ongoing efforts to ensure our website and digital resources meet or exceed the requirements of applicable laws and standards.

Accessibility Standards

GlimmerWave strives to adhere to the following accessibility standards and guidelines:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • EN 301 549 (European accessibility requirements)

We regularly test our website for compliance using both automated tools and manual testing by users with various disabilities and assistive technologies.

Accessibility Features

Our website includes the following features to help ensure accessibility:

Site Structure

  • Consistent navigation and site structure
  • Proper heading hierarchy (H1-H6)
  • Descriptive and unique page titles
  • Logical tab order for keyboard navigation
  • Skip to main content links

Content Design

  • High contrast text-to-background ratios
  • Text resizing without loss of content or functionality
  • Responsive design that works on various devices and screen sizes
  • Avoidance of content that flashes or blinks
  • Clear and consistent link formatting

Media & Interactive Elements

  • Alt text for all informative images
  • Transcripts for audio content
  • Captions for video content
  • ARIA landmarks and attributes for interactive elements
  • Focus indicators for interactive elements

Forms & Functionality

  • Labels for all form fields
  • Error messages that identify the specific error
  • Time extensions when needed for forms and sessions
  • Multiple ways to find content (search, menu, sitemap)
  • Keyboard-accessible shopping cart and checkout

Compatible Assistive Technologies

Our website is designed to be compatible with a wide range of assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices
  • Browser accessibility extensions

We test our site with these technologies on a regular basis to ensure compatibility and usability.

Known Limitations

While we strive for full accessibility across our website, we acknowledge there may be areas that require improvement. We are actively working to address the following known limitations:

  • Some older blog content may contain images without proper alternative text
  • Third-party elements like social media feeds may not be fully accessible
  • PDF documents created before 2022 may not be fully accessible (we are in the process of updating these)
  • Our design studio tool is currently being optimized for screen reader compatibility

We aim to address these limitations in our regular accessibility updates.

Accessibility Support

If you encounter barriers to accessing content on our website, or if you have suggestions for improving accessibility, please contact us. We welcome your feedback and are committed to addressing concerns promptly.

Contact Us About Accessibility

When reporting an accessibility issue, please include:

  • The specific page URL where you encountered the issue
  • Description of the problem
  • The assistive technology you were using (if applicable)
  • Your contact information (if you would like a response)

We aim to respond to accessibility feedback within 2 business days.

In-Store Accessibility

Our commitment to accessibility extends beyond our digital presence to our physical retail locations. Our stores feature:

  • Wheelchair accessible entrances and pathways
  • Accessible fitting rooms and restrooms
  • Service counters at accessible heights
  • Staff trained to assist customers with disabilities
  • Welcome policy for service animals
  • Braille product information available upon request
  • Magnifying glasses for viewing jewelry details

To inquire about specific accessibility accommodations at your local GlimmerWave store, please contact the store directly or visit our Store Locator page.

Continuous Improvement

We are committed to ongoing improvement of our accessibility practices. Our efforts include:

  • Regular accessibility audits conducted by third-party experts
  • Accessibility training for our design, development, and content teams
  • Inclusion of accessibility requirements in our product development process
  • Engagement with users with disabilities for feedback and testing
  • Staying informed about evolving accessibility standards and technologies

We review and update this accessibility statement regularly to reflect our ongoing efforts and progress.

Last updated: March 28, 2025